Future-Ready RFPs for Custodial Services

Process-Oriented

  • Clear scope & specs
  • KPIs & dashboards
  • Fair evaluation tools
  • Stakeholder alignment
  • Smooth onboarding

At Hygiene Performance Solutions (HPS), we specialize in designing, developing, and implementing performance-based Request for Proposal (RFP) processes for custodial and environmental services. With decades of experience in public-sector procurement, we guide organizations through every stage of RFP development to ensure transparent, competitive, and outcome-focused results.

Our RFP Services Include:

  • Scope & Specification Development – Developing clear, measurable service standards and cleaning frequencies aligned with Industry-Specific Cleanliness Levels.
  • Performance Frameworks – Integrating Key Performance Indicators (KPIs), dashboards, and accountability tools to enhance transparency and measurability of contractor performance.
  • Evaluation Strategy & Tools: Develop scoring matrices, evaluation rubrics, and compliance checks that balance quality, value-for-money, and institutional priorities.
  • Stakeholder Alignment – Facilitating structured engagement across leadership, operations, and procurement teams to ensure consensus and operational relevance.
  • Contractor Onboarding and SOP Development: Creating orientation materials, standard operating procedures, and transition plans to ensure successful implementation after contract award.

Our Value Proposition

HPS delivers future-ready RFPs that balance operational realities with institutional goals. We differentiate ourselves through:

  • Clarity & Consistency – We convert complex facility requirements into clear, standardized RFP packages that decrease ambiguity and encourage fair competition.
  • Measurable Accountability – By embedding KPIs and performance standards, we ensure service providers are held accountable for transparent, performance-based outcomes.
  • Value-for-Money – Our structured procurement approach maximizes cost efficiency without sacrificing quality, ensuring that contracts provide lasting value and measurable outcomes.

With HPS, organizations gain a partner who understands the nuances of custodial procurement and provides compliant, competitive, and performance-driven RFP solutions.