Liberating Excellence from WithinSM
Hygiene Performance Solutions is a consulting and performance coaching firm specializing in custom facility, environmental and support services solutions in regulated indoor environments. HPS also provides market development expertise and product agency services to the environmental hygiene and infection prevention and control industry.


  • Visual Cleanliness
  • Florescent Marking
  • ATP Bioluminescence
  • Hand Hygiene

  • Visual Cleanliness
  • Florescent Marking
  • ATP Bioluminescence
  • Hand Hygiene
  • Risk Management

  • Staffing Assessments
  • Job Design
  • Workload Reviews
  • Benchmarking

  • Technical Training (Cleaning & Disinfection)
  • (Environmental) Infection Prevention and Control
  • Training Audits
  • Competency Assessments
  • Training Toolkits

  • Regulatory Compliance
  • Leading Practice Assessment
  • Organizational Risk

  • 5P Performance FrameworkSM
  •  – Protocol
  •  – People
  •  – Process
  •  – Product
  •  – Performance
HPS provides evidence-informed solutions that develop sustainable capacity and in-house capabilities!

Quality Quest Quandary


  • Infection Prevention and Control concerned about the hygiene of high touch and critical surfaces
  • Environmental hygiene monitoring not in place; progress on implementing a program had stalled
  • Patients, Visitors and Clinicians worried about poor cleanliness and deteriorating conditions
  • The media had taken notice, and the CEO was demanding improvements – stat!

Mayhem at the Manor


  • Nursing home experiences its third outbreak of the season
  • Family members angry; makes newspaper headlines, public health on notice and licensing officials running snap inspections
  • The nursing department overwhelmed; staff shortages and sick time while Director of Care deals with extra paperwork, answering phone calls, and calling in extra staff on overtime
  • The Executive Director under pressure to get situation back to normal ASAP!
The task of cleaning hard to reach locations or surfaces required a lot of time consuming and strenuous hand scrubbing. We knew there have to be a better way to perform this necessary but unpopular job. Introducing Pro-Scrub 2.1.

Latest News

Heller promotes Environmental Hygiene Practice Excellence by supporting Community of Practice events, in Ontario.

Mark Heller, national Chair of the Environmental Hygiene Interest Group, Infection Prevention and Control – Canada, will provide subject matter expertise at upcoming Community of Practice (CoP) events, by Public Health Ontario (PHO).

APRIL 22, 2017

Heller and Panel, promote Environmental Services Leadership Excellence, through at the 2017 Annual Conference of the OHHA.

Mark Heller, national Chair of the Environmental Hygiene Interest Group, Infection Prevention and Control – Canada, will present at the upcoming 2017 Conference and Trade Show of the Ontario Healthcare Housekeepers Association (OHHA); 2017 also marks the OHHA’s 60th Anniversary.

FEBRUARY 22, 2017

Hygiene Performance Solutions and Bissel® Big Green Commercial® sign Distributor Agreement for the Canadian market.

HPS is launching a new Canada-wide partnership with Bissell® Big Green Commercial® to represent a select offering of professional-grade, innovative and leading-edge electro-mechanical cleaning equipment, marketed to a variety of sectors, such as: Long Term Care, Retirement Living Centers, Restaurants & Hotels, Medical-Day Care, Veterinary, and Professional Beauty Environments.

JANUARY 17, 2017

Memberships & Partners